Protecting the security and privacy of your personal data is important to Tata Motors; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security.

We hope the policy outlined below will help you understand what data Tata Motors may collect, how Tata Motors uses and safeguards that data and with whom we may share it.

Personal data
Tata Motors will not collect any personal data about you, unless you voluntarily choose to provide us with it by online or by registration on our websites. Personal data may include your name, address, telephone numbers, e-mail address, date of birth, gender, profession, industry etc.

Purpose of Use
When you do provide us with personal data, we usually use it to respond to your enquiry, process your order or service request or provide you access to specific information or offers. Also, to support our customer relationship with you:

  • we may store and process personal data and share it with our affiliates to better understand your needs and how we can improve our products and services; or
  • we (or a third party on our behalf) may use personal data to contact you about any offer in support of your needs or to conduct online surveys to understand better our customers' needs.

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties.

Purpose Limitation
Tata Motors will collect, use or disclose personal data supplied by you online as above or for the purposes disclosed to you.

Communications or Utilization Data
Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization of data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-Personal Data Collected Automatically
When you access our websites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the websites from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our affiliates to monitor the attractiveness of our websites and improve their performance or content.

"Cookies" - Information Stored Automatically on Your Computer
When you view one of our websites, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a websites to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.

Children
Tata Motors will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child.

Security
To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Tata Motors takes adequate technical and organizational security measures.

Links to Other Web Sites
Tata Motors websites may contain links to other websites. Tata Motors is not responsible for the privacy practices or the content of other websites as such websites are not under the control of Tata Motors.

Questions and Comments
Tata Motors will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Tata Motors Data Privacy Protection Policy (e.g. to review and update your personal data), please click on "Contact" and send us your questions and feedback. We will post changes to our Data Privacy Protection Policy regularly to keep you updated.

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